Vortic Watch Company is in need of a full-time Operations Manager to work with our team in Fort Collins, Colorado, overseeing and continuously improving our processes.

Job Title: Operations Manager

Job Type: Full-time, Salary, In-person

Location: 324 Jefferson Street, Fort Collins, CO 80524 (Required)

Hours: Monday through Friday, 8am - 5pm 

Education: College degree not required, but please list your education on your resume

Company Overview:

Vortic salvages and restores antique American pocket watch movements and converts them into one-of-a-kind wristwatches, and Colorado Watch Company makes the most American-made wristwatches at scale today.

Role Overview:

As an Operations Manager for a wristwatch manufacturing company, you'll be responsible for standardizing the systems and processes for Vortic Watch Company. After nearly 10 years of work we have determined the best methods behind our efforts, and we are ready for Standard Operating Procedure documents to solidify those methods. Once every process and procedure is documented for every role in the brand, you will help us create those documents for our new brand, Colorado Watch Company.

We are one of the only wristwatch manufacturers in the United States and are on a mission to make as much of a watch here as possible. We do things in Colorado that are typically done in Switzerland and it's your job to help us compete with the massive Swiss and Chinese manufacturers in our industry by standardizing our processes and ensuring the quality of products is repeatable and sustainable for the long term.

At first this role will involve a great deal of patience and organization while you job shadow every single employee and thoroughly document their tasks. Excellent writing and grammar will be imperative as well as interpersonal skills while you befriend and assist each employee. This includes documenting every role in the company from the watchmakers to the machinists, to the CEO.

For a video tour of our facility, please check out this YouTube video:
https://www.youtube.com/watch?v=7Rgi2pLxw3Q

We are looking for a team player. Someone who’s not afraid to do anything anything asked of them. You should learn these roles in such detail, and get hands on experience with each task such that you’d be able to do the tasks at least temporarily if the particular role were to be out of office. We also need someone with insane attention to detail and impeccable grammar. So much so, that you’ll find a couple errors in this job description, application form, or our website and point them out to us.

Management experience is ideal, but this role will need more leadership skills than management as the goal is to work with the team to not only identify and document what’s happening now, but also determine ways to continuously improve the processes.

Ideally we’d like someone who knows about and cares about watches, so when you apply, include your story of how you got into watches and what watches you own in your application.

All work is to be done in-person Monday to Friday from 8am to 5pm at our downtown Fort Collins, Colorado location (324 Jefferson Street). Requests for relocation assistance will be considered on a case-by-case basis. All positions are salaried with benefits.

Starting salary is negotiable and will depend on experience. On-the-job training and apprenticeship are required for the first 3 months at a minimum regardless of experience due to Vortic’s unique business model.

You will have Paid Time Off, access to a Healthcare program starting in 2025, access to a 401k with 5% match after 12 months, and we also have a bonus program based on company sales results. The more watches you help us make, the more we can sell, and as they say, "a rising tide raises all ships."

For a glimpse into what it’s like to work at Vortic Watch Company please check out this video interview with one of our watchmakers:
https://www.youtube.com/watch?v=tzG7oXKok-c

This role has an ideal start date of July 2024.

Qualities of the Ideal Candidate:

- Contagious Positive Attitude: Your positivity shines through, leaving a lasting impression on customers and colleagues alike.

- Organizational Guru: You excel at maintaining order and efficiency in both customer interactions and internal processes.

- People Person: You possess excellent interpersonal skills, enjoy helping and supporting others, and can interact effectively with a diverse range of people.

- Tech-Savvy: You are passionate about staying up-to-date on the latest software and technologies, and you are not afraid to tackle challenges hands-on.

- Resourceful Problem Solver: You seek simple, essentialist solutions while maintaining a high level of quality and customer service.

- Strategic Executor: You systematically strategize, create plans, and execute tasks with precision.

- Accurate Data Entry: You are a skilled typer who pays meticulous attention to grammar, spelling, etc. You triple check your work before hitting send or moving on to the next line in the spreadsheet. You know the difference between being accurate and precise, and will mention that in your interview.

- Attention to Detail: Your attention to detail is impeccable, and you take pride in your work. You can show us your attention to detail by mentioning this bullet point in your application.

- Issue Resolution: You proactively identify and resolve issues, utilizing available resources, including team members.

Non-Negotiables:

- No task is too small or too big if it aligns with the brand's mission. For instance, you are just as happy unloading the dishwasher in our kitchen as you are helping our team as they build watches.

- Excellent references that can be called or texted by our CEO.

- Must be based in or willing to relocate to Northern Colorado (full-time, in-person role).

- You are an “Apple person”, not a “Microsoft person” (this is not actually a non-negotiable, but we use Apple devices company-wide).

- Proficiency with data management software like Excel/Sheets or similar

- Proficiency with project management software like Monday or similar

- Proficiency with Google Drive and Google Suite

- Previous experience in a similar role or with a similar size business

Additional Details:

- You will report to, and work closely with, our CEO.

- This is a full-time, salaried role with the possibility advancement after 12 months of excellent, reliable work.

- A non-disclosure agreement will be required.

- A criminal background check will be performed before an offer is made to the final candidate.

- We are committed to finding the ideal candidate, and interviews will follow an initial reach-out.

How to Apply:

Applications for this role are currently paused as interviews have started. Please review and apply for a different role on our carreers page or email our CEO, R.T. Custer, at rt@vorticwatches.com if you'd like to be considered for this position last minute.

*Note: This job description is intended to provide a general overview of the responsibilities and qualifications for this position. It may be adjusted based on the evolving needs of the company.

Please DO NOT “just stop by” with your resume or attempt to apply in person! We are currently understaffed, so our operations team needs to remain focused on serving our customers and our customers only. Thank you!